This position works evenings and weekends as required.
- Provide front line classroom user support for faculty and staff. This includes on the spot troubleshooting and verification of the nature of the technical problem, confirming if problem is network infrastructure problem, equipment failure or user related, rectifying the problem and providing user training if required.
- Provide user training on the proper operation of Smart Classroom technologies.
- Set up, program, and operate live audio sound reinforcement systems that include digital audio mixers, microphones, speakers, amplifiers, and digital signal processors (DSPs) for live events.
- Set up and operate video systems that include digital projection systems, digital video cameras, video signal sources such as digital playback systems and sources, computer, laptops for live events.
- Meet with internal and external clients to determine requirements, select the technology best suited client needs. Provide effort and cost estimates for Media Services support during events.
- Maintain and troubleshoot inventory of audio and visual equipment to ensure equipment is ready and available for use when needed. Meet with clients prior to production schedule to plan and map out project components.
- Provide video and audio production services for various academic and administrative departments. This includes pre-event planning, systems setup and operation, pre- and post-production editing, final production of video and/or audio project in the most appropriate format.
- Manage and book requests for usage of Cisco TelePresence, IP videoconference rooms and portable equipment.
- Determine the best network paths (technical, quality, availability, stability) for world-wide conferencing sessions.
- Attend meetings with internal clients.
- Maintain technical and operational currency.
- Manage and book requests for loan of equipment.
- Perform other duties as required.
- Completion of a 2 year Diploma program in Audio/Visual production or a related field or completion of a 3 year degree program in a related field.
- Five years experience in applicable areas of audio visual production and support.
- Live event production experience i.e., theatrical, musical, or corporate events.
- Solid grounding in IP networking theory, standards, and configuration sufficient to work effectively with Network Analysts and commercial telecom service providers in troubleshooting activities.
- Technical knowledge to be able to troubleshoot networked systems and perform repair and maintenance tasks.
- Knowledge of integrated network technology supporting data/voice/video systems
- Advanced technical skill and artistic ability to use commercial quality audio and video production and editing software such as Apple Final Cut or Adobe CS.
- Advanced working knowledge of, and ability to set up, program, test, and operate digital audio, video, and DSP systems efficiently and optimally.
- Advanced working knowledge of, and ability to set up, test, and operate analogue audio and video systems efficiently and optimally.
- Good working knowledge of industry standards and procedures for event set-up such as effective microphone and camera placement. Familiarity with different types of videoconferencing systems and, ideally, working knowledge of advanced telepresence systems.
- Capable of lifting and moving equipment in excess of 15kg.
- Proven ability to remain calm, focused, and productive under pressure, such as during live events.
OR EQUIVALENT COMBINATION OF EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE AND ABILITIES
The Collective Agreement between The University of Winnipeg and The Association of Employees Supporting Education Services (AESES), Clause 6.3, Selection for Vacancy, states: The Employer agrees that Employees with seniority shall have preference in connection with appointments so far as it is practicable to do so, provided that their qualifications are relatively equal.
The University of Winnipeg is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals including women, members of racialized communities, indigenous persons, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian immigration requirements, first preference must be given to Canadian citizens and permanent residents of Canada.