Member Service Representative

Job Number:
Any of our 11 Branch locations
Job Type:
Full Time Salaried
Professional Areas:
Member Service Representative
Salary Range:
CU Grade 3


Under general supervision, performs a variety of member client service transactions within clearly defined policies and procedures. Duties include providing over-the-counter deposit services such as: accepting deposits, cashing cheques, opening and closing accounts, processing utility payments, calculating foreign and domestic exchange, processing loan payments and selling traveller's cheques, money orders and drafts. The position is responsible for responding to member client inquiries and taking action to reconcile discrepancies in records and accounts. Routinely receives and pays cash or other negotiable items, is responsible for custody, balancing and security of cash, maintains assigned cash limits and balancing of daily transactions. Performs a variety of routine accounting functions including the reconciliation or balancing of subsidiary ledgers and general ledger reports. The position responds to member client inquiries on all branch products and services and identifies opportunities to cross sell or refer sales opportunities to other staff.
SunRise also offers one of the most comprehensive benefit programs; individualized training and development programs and incentive pay plan.