THE DUFRESNE GROUP - POSITION DETAIL

Customer Service Representative - Narin

Department: Store Administration
Location: Winnipeg
Job Type: Full Time
Professional Areas: Store Administration
Salary Range: Depending no Qualifications
Description:

We are one of Canada’s 50 Best Managed Companies!

Dufresne Furniture and Appliances has created a strong reputation for great product assortments and providing home furnishing solutions to the Canadian consumer built on a foundation of service excellence. For 25 years Dufresne has continued to stand on our promise of “A Better Experience”.
 
With 11 stores in Ontario and Manitoba and plans for growth and expansion, Dufresne continues to place a high value on respect and integrity with our customers, our employees and our suppliers. Passionately focused on our customers, hard working and results oriented, we are proud to be one of “Canada’s 50 Best Managed Companies” for over 10 years making us a an elite member of the Platinum club.
 
We are currently seeking a Customer Service Representative who will assist in the administrative component of our customers in store & after sales experience for our store in Winnipeg located at 880 Narin St.   

Position overview:

  • Ensures excellent customer relations by responding to customer needs consistent with company standards, culture and business practices.
  • Ensures efficiency and accuracy in relation to: Customer orientation, Customer inquires (in person/on phone), Cash and financial management
  • Always keeps the customers’ best interest in mind.
 
Qualifications:
  •  High school diploma
  • 2 years of experience in customer service environment.
  • Demonstrated working knowledge of MS Office products.
  • Able to work retail hours (days, evenings, weekends and holidays).
 
Skills required:
  •  Excellent communication and interpersonal skills
  • Able to handle difficult and/or intense situations diplomatically and professionally
 
Dufresne is committed to investing in our employees through world class training programs and a great work environment that solidify our position as an employer of choice. What do we offer?
  • Market competitive wages;
  • Comprehensive benefits plan, educational assistance program and excellent employee discounts;
  • Career growth and continuous development;
  • Respectful and family-oriented working environment with strong company values.

The Dufresne “Better Experience” is for everyone. Our customers, our employees – what about you?

APPLY NOW!

 

Post on Facebook Post on Twitter Post on LinkedIn