ASHLEY FURNITURE HOMESTORE - POSITION DETAIL

Customer Service Representative, Full-Time - Calgary South

Department: Store - Front Desk
Location: Calgary
Job Type: Full Time
Professional Areas: Store Administration
Salary Range: Depending on Qualifications
Description:

Customer Service Representative Career Opportunity!

Ashley Furniture HomeStore is currently looking for a Customer Service Representative who will assist in the administrative component of our guests in store and after sales experience for our store in Calgary South located at 88 Heritage Gate SE.

Ashley is committed to investing in our team members; we offer:

  • Market competitive wages;
  • Comprehensive benefits plan, an educational assistance program and excellent employee discounts;
  • Career growth and continuous development;
  • Respectful and family-oriented working environment with strong company values.

Your main responsibilities are to:

  • Ensure excellent customer service by responding to customer needs consistent with company standards, culture and business practices.
  • Ensures efficiency and accuracy in relation to:
    • guest orders
    • guest inquiries ( in person/on phone)
    • cash and financial management
  • Always keeps the customers’ best interest in mind.

Successful candidates will have the following:

  • High school diploma
  • 1 year of experience in a customer service or hospitality environment
  • Demonstrated working knowledge of MS Office products.
  • Able to work retail hours (days/evenings and weekends required)
  • Excellent communication and interpersonal skills
  • Able to handle difficult situations diplomatically and professionally

About us:

How did we get to be the #1 retailer in North America? 

With innovative marketing concepts, quality products and state-of-the-art manufacturing methods, Ashley Furniture HomeStores continue to have a stream of satisfied guests who contribute to our continuous growth.  But we know we couldn’t do any of this without our talented team members. Our team members are committed to providing an exceptional guest experience. Our team members make the difference!

With 12 stores located in Manitoba, Alberta and Saskatchewan we are proud to be one of Canada's 50 Best Managed Companies for over 10 years making us an elite member of the Platinum club.  As the #1 retailer in North America and a 50 Best Managed company we have demonstrated that we have a successful past and a solid future. 

Plan Your Future With Us!

Start Your Interview Now! https://app.interviewstream.com/ashleyfurniture/5a0ef12b9bb8

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